
2025
Using truth, not tactics, to shift India’s health insurance mindset.
Brand
PolicyBazaar
Campaign
Ashray's Medical Emergency (True Story India)
Our Role
Campaign Planning, Idea Development, Film Scripting, Documentary, production
Health emergencies in India rarely come with warnings. Yet, most people treat health insurance as a distant concern—something to be postponed, something “not urgent,” something they believe they won’t really need. Which is why millions remain underinsured or uninsured, leaving families exposed to devastating medical bills that can wipe out lifelong savings in days. The real problem isn’t just financial risk. It’s the belief that “nothing will happen to me,” a cultural optimism that often collapses in the face of crisis.
PolicyBazaar needed to make the value of health insurance impossible to ignore—emotionally, socially, and personally. So we anchored the message in a real, human story: Ashray, an ordinary young man whose life changed overnight when a medical emergency demanded ₹50 lakh for treatment. What could have been a financial tragedy instead became a story of survival—because he had the right health cover.
By portraying the true impact of preparedness, the campaign shifts health insurance from a paperwork decision to a life-saving choice. It moves the conversation from “I’ll think about it later” to “I’ll protect my future today,” positioning PolicyBazaar as India’s most trusted partner in safeguarding families against the unexpected.

"At Policybazaar, we have always believed that the real impact of insurance lies in the lives it transforms. Ashray’s story is a powerful reminder that health insurance is more than a policy — it’s a shield that protects families from life’s most unpredictable challenges. Through this brand film, we want people to see the human side of insurance — the comfort it brings, the security it ensures, and the hope it sustains. We hope every Indian sees this story and chooses protection today, not tomorrow.”
Samir Sethi, Head – Brand Marketing at Policybazaar
